Create your mail merge document in Word.Enter the name you would like to appear on the shortcut."C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox.If you have Office 2019 (64-bit version)."C:\Program Files (x86)\Microsoft Office\Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox.If you have Office 2016 (32-bit version),.Enter the following, for name-of-secondary-mailbox use the name you chose in the step 1.Right-click on your desktop Choose New>Shortcut.Note the profile name for the resource mailbox you created above.Setup Shortcut on your desktop to open this new profile (Usually for mail merge cases only) Choose whether you would like this to be your primary profile by selecting " Always use this profile.".Wait for a few minutes until you have all green check marks and select Finish.Select the box "Remember my credentials".In the password field, enter your EID password.For the username (first box) enter your primary Office 365 email address.A window will popup asking for username and password.Leave the password fields blank and select the Next button.Enter the Resource Mailbox email address:.(You will use this name setting up the shortcut below)
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